NUWA Robotics Japan serves customers in Japan. For projects outside Japan, please contact headquarters. Contact headquarters

Contact Us

Getting Started

Features of NUWA Robots

We develop hardware, cloud, and AI together in-house to make them ready for immediate operation at Japanese worksites. You can modify operations without programming, manage multiple units and locations collectively, and we handle in-house customizations tailored to your specific workflows.

Screen of the management tool used to operate multiple robots

We develop hardware and operational tools in an integrated manner

We develop everything in-house, from the conversational robot hardware itself to the tools for configuring motions and the system for managing multiple units. When the need arises on-site to 'change this part,' adjustments can be made from either the hardware side or the tool side.

On-site staff can modify operations

Dialogue and task flows are configured in Roflow. Because no programming knowledge is required, on-site personnel can change operations directly. Information provided by the robot can also be updated later.

Manage multiple units and multiple locations together

With the Robot Management System (RMS) included in NUWA RaaS Suite, you can check robot status across locations, distribute settings, and update content in batches. From a pilot run with 1 unit to multi-location rollout, you can proceed using the same infrastructure.

Customizable to fit your workflows

Integration with existing systems is handled via API. If standard configurations are not sufficient, we also welcome consultations for contract development or OEM.

Tailored for operation at Japanese worksites

We provide configurations that divide roles between robots and human staff for various operations, such as reception, customer service, food serving, roll call, education, senior care, lodging, exhibitions, and public facility guidance. For details, please refer to the guides for each use case.

Differences from other companies' robots

Our key strength is the integrated in-house development of hardware, cloud, and AI. Because we develop the robot hardware, Roflow for building motions, and RMS for managing multiple units as an integrated solution, changes arising on-site can be reflected from either the hardware or the tool side, allowing operations to expand across more locations on the same platform. In addition to standard configurations, we support tailoring to on-site specifications through API integration and contract development, with all UI screens and customer support in Japanese. Tell us your on-site requirements, and we will guide you toward a configuration specifically tailored to your operations.

Frequently Asked Questions

How do your robots differ from those of other companies?

Our key strength is the integrated in-house development of hardware, cloud, and AI. On top of that, we make them ready for immediate operation at Japanese worksites.

  • Integrated development of hardware and operational tools | We develop everything in-house, from conversational robot hardware to motion-building tools and multi-unit management systems. Operational changes that arise on-site can be adjusted from either the hardware or the tool side.
  • Modify operations without programming | Dialogue and task flows are configured in Roflow. Updates to guided content can also be performed on the spot by on-site staff.
  • Dialogue answering from internal materials | It first searches imported documents to construct answers (RAG). With our conversation training kit, you can refine and grow response content during actual operations.
  • Centralized management across multiple locations | With the Robot Management System (RMS), you can set hierarchical permissions, distribute settings to multiple locations in batches, and monitor operational status remotely.
  • All-in-one package for deployment on a monthly fee | Hardware, maintenance, and cloud tools are provided as the NUWA RaaS Suite. Whether starting a trial run with 1 unit or deploying a combined configuration of Kebbi and Collibot, you can proceed on the same platform.
  • Integration with existing systems and customization to on-site specifications | Supporting API and MQTT to connect with enterprise systems and IoT devices. If standard configurations do not suffice, we also offer contract development for OEM/ODM/JDM.
  • Operations tailored to Japanese worksites and support by our Japanese subsidiary | We prepare configurations that separate tasks assigned to robots from those handled by staff across fields such as reception, customer service, food serving, roll call, education, and senior care. In an open-call joint research project with Tokyo Metropolitan Industrial Technology Research Institute (TIRI), findings obtained from field trials were reflected in our product design. UI screens and support are all in Japanese.

What can and cannot be done is as described on this page and in each guide. If you tell us your on-site conditions, we will guide you starting with the most suitable configuration.

Which product should we choose?

What you choose is the robot hardware. NUWA RaaS Suite (hardware, maintenance, and cloud tools) is the foundational platform included in all deployments. Whether you use it or not does not depend on the number of units or locations.

Kebbi is recommended for dialogue-centric tasks, while Collibot is a candidate for tasks centered on movement, such as guiding visitors or transport. If you want seamless coverage from reception to the sales floor, both can be combined. Whether starting a trial run with 1 unit or rolling out to multiple locations, you can proceed on the same platform.

If you let us know the tasks you want to assign, we will guide you through configuration options.

Can it be customized to fit our company's operations?

Yes, we can accommodate this. Integration with existing systems is handled via API, and if standard configurations are not sufficient, we also accept consultations for contract development and OEM.

NUWA JAPAN · OFFICIAL SOURCES

Kebbi Official Information Assistant

Before you use this

AI answers are reference guidance based on public information, not an official position or commitment of NUWA Robotics.

Conversations are kept for up to 180 days for quality improvement and internal analysis. Please do not enter confidential information.

Responses are limited to published official information. For inquiries that cannot be confirmed, we will direct you to a representative.

Hello. I can guide you through publicly available NUWA product information and implementation processes.

You can ask about product features, implementation workflows, use cases, and public Help Center information.

AI responses are currently unavailable. Please use the Help Center or implementation consultation.

View Help CenterConsult with a representative