NUWA Robotics Japan serves customers in Japan. For projects outside Japan, please contact headquarters. Contact headquarters

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Case Studies

Case Studies (by Industry)

We have compiled real-world deployments by industry, scale, and assigned tasks. As a rule, client names are not disclosed.

Hand-drawn animation showing a signage-type Collibot patrolling a commercial facility, interacting with visitors, and guiding them to stores (displays 4 scenes sequentially; shown as a still image when reduced motion is enabled). (1 / 4)
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How This Page Is Structured

As a rule, client names are not disclosed. We include industry, scale, and assigned tasks. We can provide tailored guidance on specific implementation steps for your industry upon request.

Transportation & Logistics | Roll Call across Multiple Offices

For roll calls concentrated in the early morning and late night, the robot handles guidance and presents checklist items, integrating with peripheral devices such as alcohol detectors. Roll call execution and pass/fail determinations are conducted by the operations manager.

Trading & Retail | In-Store Guidance and Promotion

Placed on the sales floor, it handles product guidance, answering FAQs, and campaign announcements. In-depth consultations are handed off to staff.

Hospitality & Tourism | Multilingual Lobby Guidance

The robot provides multilingual guidance on facility amenities and local information in the lobby, handing over inquiries that require judgment to the front desk.

Education & Research | Use in Learning Environments

It is used for repeated practice through conversation and quizzes, as well as programming learning where students assemble blocks to test movements.

Food Service & Hospitality | Serving and Clearing Tables

The robot handles trips between tables and the back of house, while staff place the dishes. It is operated after checking aisle width and floor conditions.

Public Sector & Demonstrations | Field Trials with Public Institutions

We participate in initiatives at public institutions and local governments to verify whether robots can be used to assist and guide visitors.

Deploying in the Same Industry

Even within the same industry, configurations vary depending on site conditions. Tell us the tasks you want to assign and the installation location, and we will guide you based on similar case studies.

Retail & Showrooms

Customer Service Operations in Showrooms

At the WATER STAND showroom, Kebbi on a dedicated stand greets visitors and introduces products using its screen and gestures. Footage of this customer service (7 seconds, no audio) is featured in the video section on the top page, and on the Kebbi product page under the live robot operations section.

By having the robot handle initial greetings and explanations, staff can focus on in-depth consultations.

Frequently Asked Questions

Can you share the names of your clients?

As a general rule, we only disclose the industry, scale, and assigned tasks. During individual consultations, we may be able to explain sites with similar conditions. Please contact us via the inquiry form.

How effective is the implementation?

Because results vary significantly depending on site conditions, we do not publish specific numbers. If you tell us the tasks you want to assign, we will explain in terms of which trips or interactions can be reduced.

Can we learn more about case studies in the same industry?

We can provide details during a consultation. Please let us know your industry and the tasks you want to assign.

NUWA JAPAN · OFFICIAL SOURCES

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