Common Challenges
During peak hours, staff time is consumed simply walking back and forth to deliver food, clear dishes, and restock supplies. Even if you increase headcount, the round trips themselves do not decrease.
What You Can Delegate to Collibot
- Transporting food and drinks to customer tables
- Clearing dishes and returning them to the backyard
- Transporting and replenishing supplies such as wet towels and condiments
- Moving to designated tables in response to calls
Implementation Steps
- Check aisle widths, steps, and floor conditions. Whether there is a navigable path is the first requirement.
- Set travel routes and stop positions, and link them with table numbers.
- Determine operating hours and the locations where staff will collect items.
- During trial operations, identify areas prone to stopping during peak hours and spots where it is difficult for people to avoid the robot.
Key Operational Points
- If chairs or luggage protrude into aisles, the robot will stop. Determine routes based on aisle conditions during peak hours.
- Placing dishes on customer tables is handled by staff. A division of labor where the robot handles transport up to that point ensures stable operations.
- If there are steps or slopes, verify travel on-site in advance.