Not just a food delivery robot
Collibot at Lushan Japanese Hot Pot
Customer Satisfaction
General Manager of Lushan
The Collibot is a tirelessly working assistant, not only saving the restaurant on labor costs but crucially providing consistent labor output, reducing the decline in service quality caused by unstable human resources. Compared to similar food delivery robots, I believe Collibot’s performance and attraction are superior to other manufacturers!
Customer Satisfaction
General Manager of Lushan
The Collibot is a tirelessly working assistant, not only saving the restaurant on labor costs but crucially providing consistent labor output, reducing the decline in service quality caused by unstable human resources. Compared to similar food delivery robots, I believe Collibot’s performance and attraction are superior to other manufacturers!
Customer Profile
Lushan Japanese Hot Pot, a Japanese hot pot buffet chain, draws inspiration from Japanese Zen aesthetics, blending visual and gustatory beauty to create a comfortable and elegant dining environment. With exclusive homemade sauces, select premium meats, and the traditional Sukiyaki cooking method, they strive to provide customers with a comforting dining experience. To reduce labor burdens, the owner actively introduced Collibot, hoping to enhance each customer’s dining experience through technological intervention.
Customer Profile
Lushan Japanese Hot Pot, a Japanese hot pot buffet chain, draws inspiration from Japanese Zen aesthetics, blending visual and gustatory beauty to create a comfortable and elegant dining environment. With exclusive homemade sauces, select premium meats, and the traditional Sukiyaki cooking method, they strive to provide customers with a comforting dining experience. To reduce labor burdens, the owner actively introduced Collibot, hoping to enhance each customer’s dining experience through technological intervention.
Case Highlights
- Since October 2023, Collibot has been part of the Lushan team, continuously providing service.
- It has improved the restaurant’s delivery efficiency, becoming an all-weather, non-stop assistant in the front-of-house.
- It has helped the owner reduce labor costs, recouping the investment in the robot in less than a year!
Case Highlights
- Since October 2023, Collibot has been part of the Lushan team, continuously providing service.
- It has improved the restaurant’s delivery efficiency, becoming an all-weather, non-stop assistant in the front-of-house.
- It has helped the owner reduce labor costs, recouping the investment in the robot in less than a year!
Experience Sharing
Lushan Japanese Hot Pot, renowned for its delicious cuisine, has become the pioneer in introducing service robots with Collibot, demonstrating the owner’s passion and dedication to innovative service. Here, we’ve gained valuable experience from actual operations :
1. Space Planning:
To ensure Collibot smoothly delivers food to guests, it’s essential to have spacious aisles. The space at Lushan Xizhi store is sufficient, with aisles over 70 centimeters wide even when tables and chairs are opened, providing an ideal condition for robot service.
2. Human-Machine Segregation:
In areas equipped with a self-service bar, we use the “forbidden area” function in the MapWizard to cleverly separate human and machine lines, effectively avoiding interference, ensuring Collibot remains efficient while guests enjoy a smooth self-service dining experience.
3. Japanese Atmosphere Integration:
As a member of the front-of-house team, Collibot is specially dressed in a Japanese Zen style, adorned with motifs like kimonos and waves on its front, rear, and even sides of the base. Coupled with Kebbi’s cute large eyes and rich body interactions on the top interactive layer, it blends into the Japanese restaurant atmosphere, adding warmth and fun to the dining experience.
Experience Sharing
Lushan Japanese Hot Pot, renowned for its delicious cuisine, has become the pioneer in introducing service robots with Collibot, demonstrating the owner’s passion and dedication to innovative service. Here, we’ve gained valuable experience from actual operations :
1. Space Planning:
To ensure Collibot smoothly delivers food to guests, it’s essential to have spacious aisles. The space at Lushan Xizhi store is sufficient, with aisles over 70 centimeters wide even when tables and chairs are opened, providing an ideal condition for robot service.
2. Human-Machine Segregation:
In areas equipped with a self-service bar, we use the “forbidden area” function in the MapWizard to cleverly separate human and machine lines, effectively avoiding interference, ensuring Collibot remains efficient while guests enjoy a smooth self-service dining experience.
3. Japanese Atmosphere Integration:
As a member of the front-of-house team, Collibot is specially dressed in a Japanese Zen style, adorned with motifs like kimonos and waves on its front, rear, and even sides of the base. Coupled with Kebbi’s cute large eyes and rich body interactions on the top interactive layer, it blends into the Japanese restaurant atmosphere, adding warmth and fun to the dining experience.
