Not Just a Food Delivery Robot:
Lu Shan Ren Sukiyaki Restaurant
Customer Satisfaction
Lu Shan Ren General Manager
Around-the-Clock, Non-stop Robot Assistant not only saves labor costs for restaurants but more importantly, provides consistent labor output, reducing the decline in service quality caused by unstable manpower resources. I believe that compared to similar food delivery robots, Kolibri + Kebbi robots outperform others in performance and attractiveness!
Customer Satisfaction
Lu Shan Ren General Manager
Around-the-Clock, Non-stop Robot Assistant not only saves labor costs for restaurants but more importantly, provides consistent labor output, reducing the decline in service quality caused by unstable manpower resources. I believe that compared to similar food delivery robots, Kolibri + Kebbi robots outperform others in performance and attractiveness!
Customer Profile
“Rusanyan Japanese Hotpot” is a Japanese hotpot buffet chain restaurant inspired by Japanese Zen aesthetics, combining visual and gustatory beauty to create a comfortable and elegant dining environment. Through their own proprietary sauces, carefully selected fresh meat, and the traditional Shabu-shabu cooking method, they are committed to providing customers with a delightful dining experience. To reduce manpower burden, the owner actively introduced Kolibri robots, hoping to enhance each customer’s dining experience through the power of technology.”
Customer Profile
“Lu Shan Ren Sukiyaki Restaurant” is a Japanese hotpot buffet chain restaurant inspired by Japanese Zen aesthetics, combining visual and gustatory beauty to create a comfortable and elegant dining environment. Through their own proprietary sauces, carefully selected fresh meat, and the traditional Shabu-shabu cooking method, they are committed to providing customers with a delightful dining experience. To reduce manpower burden, the owner actively introduced Kolibri robots, hoping to enhance each customer’s dining experience through the power of technology.”
Case Features
- Since October 2023, Collibot has been a part of the Lu Shan Ren team, continuously providing service up to the present day.
- Collibot has improved the restaurant’s delivery efficiency, becoming an around-the-clock, non-stop dining assistant.
- Collibot has helped the owner reduce manpower costs, allowing them to recoup the investment cost of the robot in less than a year.
Case Features
- Since October 2023, Collibot has been a part of the Lu Shan Ren team, continuously providing service up to the present day.
- Collibot has enhanced the restaurant’s delivery efficiency, serving as an around-the-clock, non-stop dining assistant.
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Collibot has helped the owner reduce manpower costs, enabling them to recoup the investment cost of the robot in less than a year!
Introducing Experiential Sharing
Lu Shan Ren Sukiyaki Restaurant not only is renowned for its delicious cuisine but also stands as a pioneer by introducing the Collibot service robot, showcasing the owner’s passion and dedication to innovative services. Here, we have gained invaluable experience from actual operations:
1. Venue Planning:
To ensure that the Collibot robot can smoothly deliver delicacies to guests, it’s essential to ensure that the aisle space is sufficiently spacious. The space at Lu Shan Ren Xizhi branch is ample, with aisles exceeding 70 centimeters in width even when tables and chairs are opened up, providing ideal conditions for robot service.
2. Planning Human-Robot Segregation:
“In the area equipped with a self-service bar at Lu Shan Ren, we cleverly differentiate human and robot traffic lines using the ‘Restricted Zone’ feature in the ‘Map Wizard.’ This effectively prevents interference between them, ensuring that Collibot maintains high efficiency while allowing guests to enjoy a smooth self-service dining experience.”
3. Infusing Japanese Atmosphere:
As a member of the front-of-house team, Collibot is specially adorned in a Japanese Zen style, with motifs such as kimonos and waves adorning the front, back, and even the sides of the base. Additionally, Kebbi’s cute big eyes and rich body interactions on the top interactive layer add warmth and fun to the dining experience, blending seamlessly into the ambiance of the Japanese restaurant.
Introducing Experiential Sharing
Lu Shan Ren Sukiyaki Restaurant not only is renowned for its delicious cuisine but also stands as a pioneer by introducing the Collibot service robot, showcasing the owner’s passion and dedication to innovative services. Here, we have gained invaluable experience from actual operations:
1. Venue Planning:
To ensure that the Collibot robot can smoothly deliver delicacies to guests, it’s essential to ensure that the aisle space is sufficiently spacious. The space at Lu Shan Ren Xizhi branch is ample, with aisles exceeding 70 centimeters in width even when tables and chairs are opened up, providing ideal conditions for robot service.
2. Planning Human-Robot Segregation:
“In the area equipped with a self-service bar at Lu Shan Ren, we cleverly differentiate human and robot traffic lines using the ‘Restricted Zone’ feature in the ‘Map Wizard.’ This effectively prevents interference between them, ensuring that Collibot maintains high efficiency while allowing guests to enjoy a smooth self-service dining experience.”
3. Infusing Japanese Atmosphere:
As a member of the front-of-house team, Collibot is specially adorned in a Japanese Zen style, with motifs such as kimonos and waves adorning the front, back, and even the sides of the base. Additionally, Kebbi’s cute big eyes and rich body interactions on the top interactive layer add warmth and fun to the dining experience, blending seamlessly into the ambiance of the Japanese restaurant.
